Subject: Renewal of Maintenance Agreements for payShield and nShield customers

by geobridge

Subject: Renewal of Maintenance Agreements for payShield and nShield customers

by geobridge

by geobridge


Dear Sir/Madam,

The acquisition of GEOBRIDGE by Utimaco marks a new beginning of exciting change and growth for both companies. Our combined portfolio will offer greater flexibility and simplify security for our customers as they scale their businesses in the future. This joining of forces also brings change, and we would like to take this opportunity to inform you that we will no longer be able to offer renewal of maintenance agreements to our payShield and nShield customers. We will continue to support our current organization support contracts until the renewal date. As always, our payShield and nShield customers will receive the highest level of service and support while under our care. Once our contract concludes, you will need to contact Thales / nCipher (your hardware vendor) to renew with them directly.

To ensure as little disruption in the level of service you have come to expect, as a GEOBRIDGE client, we will be expanding and extending an offer of Crypto and Key Management Support to all GEOBRIDGE HSM clients. Ninety days prior to any scheduled renewals, GEOBRIDGE will extend the offer of professional services to ensure continuity of our first-hand knowledge of your unique environment considerations. If you wish to explore this option further, before you receive your ninety-day notice, please contact for additional discussion.

Moving forward, GEOBRIDGE enterprise cryptography and key management solutions will be offered exclusively by Utimaco. We invite you to consider our Atalla AT1000 Payment HSM and SecurityServer General Purpose HSM platform for your security solution needs. Upgrading to some of the best and fastest HSMs on the market has never been easier. Whether you’re involved in the Payments space or use General Purpose HSMs in your environment, our expanded portfolio can address many use cases. Here are some of the benefits you can expect from our HSMs:

Atalla AT1000

Our NextGen Payment HSM protects and manages encryption keys needed for payment processing

    • Easily migrate to Atalla. HSMs are backward compatible and offered in both Variant and AKB modes.
    • Ensure compliance and reduce your PCI scope with a FIPS 140-2 Level 3 and PCI PTS v3 certified HSM in both controlled and uncontrolled environments.
    • Cut hardware and operational costs by consolidating your HSM infrastructure. Leverage 10,000 TPS throughout 10 partitions capable of supporting 1,280 Sockets on a single unit to manage multiple applications.
    • Simplify and expedite deployment of HSMs and key management from multiple locations with true remote management.
    • Control and leverage HSMs in the cloud with a fully automated HSMaaS for Payment HSMs (Product Launch: June 2020).
    • Thales payShield emulation mode to avoid any unnecessary code changes.



Scalable, flexible – SDK for self-customization General Purpose HSM to meet PKCS use cases

    • Transparent and up-front pricing model inclusive of all partitions, algorithms, additional connections.
    • Field-upgradable speed profile for future business scalability.
    • Post-Quantum ready with all the NIST candidates available now for application integrating.
    • Network-attached appliance, PCIe card, or cloud, “HSM as a Service” form factor.
    • Fully functional HSM Simulator for PoC, testing, and QA without tying up a physical HSM.
    • FIPS 140-2 Level 3, and Level 4 for physical security HSM available.
    • With available PaymentServer firmware to address PCI PTS HSM certifications with GP HSM technology.


Please reach out to us to learn more about these future alternatives.

As we work to deliver the value of the combined companies and as one Utimaco, we are equally as focused on continuing our service to all our customers without interruptions and providing the exceptional technical support for all GEOBRIDGE products and services.

For more detailed information, please contact

Thank you for your continued support.

Kind regards,